October 2017 Kick Off Event: The Silicon Valley IT Service Management Forum (itSMF) San Francisco (SF) Bay Area Local Interest Group (LIG) kick off meeting was very well attended and we look forward to you getting more involved.
Why, and how, to participate in the (Silicon Valley) San Francisco Bay Area IT Service Management Forum (itSMF) Local Interest Group (LIG). The kick off of our first meeting was well attended, with about 30 attendees, and over 16 different bay area businesses represented, there was much interest in what is next, and when we will add more networking opportunities. Some of that was discussed in this Q&A video.
itSMF YouTube Video
Special thanks to our event videographer, Ambrus Kontra and to our photographer, Thomas Lam.
The scope of this group is to provide networking IT Service Management that highlights the best of Silicon Valley Innovation, from San Francisco to San Jose, from Cupertino to Pleasanton, we are the San Francisco Bay Area itSMF LIG. Doing a mix of local mixers, networking and events around the entire Bay Area, we are rotating locations to get to know the whole of the Bay Area. We are also employing a social strategy for highlighting the best of IT Service Management Innovation consisting of webinars, highlighting IT Service Management Forum Member Interviews on our itSMF SF BAY YouTube Video Channel, and encouraging member open networking on the itSMF SF Bay LIG LinkedIn Group.
10 Ways to Get Involved
1. Invite any IT professionals to to join the open itSMF SF Bay LIG LinkedIn Group.
2. Contact a board member to provide content to a Silicon Valley ITSMF Newsletter or blog.
3. Share articles, blogs, news and case studies on IT Service Management on the LinkedIn Group.
4. Volunteer to lead an online “discussion” on a topic of the month
5. Active itSMF Member, contact a board member to volunteer to be interviewed for our Youtube Channel
6. Willing to be a host location? Contact Dawn Khan with address, conference room size and availability
7. Contact a board member to suggest a topic, discuss, a speaker or volunteer to speak yourself.
8. Questions on how or why to become a member and how to connect locally? Contact Hardeep Singh
9. Do you have ITSM Jobs? Post them as jobs to the itSMF SF Bay LIG LinkedIn Group
10. Contact a board member to provide content to a Silicon Valley ITSMF Newsletter or blog.
NEXT: FREE WEBINAR 11/03/16 6:30 PM
itSMF SF Bay LIG - Knowledge Management for Service Innovation Knowledge is Power.
How can we leverage knowledge management, to produce service management advantage? IT Knowledge Management (KM) translates to improved customer service experience, empowered response and resolution times, increased time to market, and streamlined operational and service delivery costs.
This discussion will cover the approach to Knowledge Management, and how to leverage the "people, process, and technology" to foster innovation and collaboration on an effective KM program.
itSMF San Francisco Bay LIG is the Local Interest Group (LIG) of the Information Technology Service Management Forum (itSMF USA). Our purpose is to showcase the best of Silicon Valley innovation and provide local IT professionals a forum to network, collaborate, share best practices, and ITSM knowledge.
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If you would like more information about ITSMF San Francisco (Silicon Valley) LIG, email sfo@itsmfusa.org.
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