Saturday, November 24, 2018

123 Innovation Ideation for SuperStar Service Management



    November 29, 2018: 1,2,3 Innovation Ideation for Superstar Service Management Webinar 


Our most popular meeting -- the 1,2,3 Ideation Innovation Workshop. Member driven discussion on what Silicon Valley Leaders are exploring to accelerate growth.  This power packed, online member driven event is sure to inspire innovation, accelerate growth, and create ideas that supercharge Service Management Customer experience.

Service Management Leadership Top 10 Focus List InfoGraphic: 


SURVEY:  









Host Sites:  We are seeking host sites or sponsored lunch opportunities to create networking events that highlight the best of Silicon Valley Service Management Business with capacity for 20 or more, with Video Conferencing Capabilities. Regular events are held Thursdays from 6-8 pm. Special events as announced.   Email  sfo@itsmfusa.org 

About itSMF USA

With over 60,000 members in 50+ countries, itSMF is internationally recognized as the professional organization supporting the on-going development and promotion of Service Management best practices, standards and qualifications. A not-for-profit organization, itSMF promotes IT Service Management (ITSM) best practices, standards and qualifications in the United States through a powerful network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit http://www.itsmfusa.org/

About itSMF San Francisco Local Interest Group

itSMF San Francisco Bay LIG is the Local Interest Group (LIG) of the Information Technology Service Management Forum (itSMF USA).  Our purpose is to showcase the best of Silicon Valley innovation and provide local IT professionals a forum to network, collaborate, share best practices, and ITSM knowledge. 

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For more information about itSMF San Francisco (Silicon Valley) LIG, email  sfo@itsmfusa.org 

Friday, November 2, 2018

November 29 2018 webinar: 1,2,3 Innovation Ideation Event: 2019's Silicon Valley Service Management Leadership Priorities


November 29, 2018: 1,2,3 Innovation Ideation for Superstar Service Management Webinar brings together Silicon Valleys thought leaders for a night of Service Management Excellence Capabilities and Priorities Discussion


Our most popular meeting -- the 1,2,3 Ideation Innovation Workshop. Member driven discussion on what Silicon Valley Leaders are exploring to accelerate growth.  This power packed, online member driven event is sure to inspire innovation, accelerate growth, and create ideas that supercharge Service Management Customer experience.

This webinar is a workshop oriented format that will brainstorm challenges, opportunities and how Silicon Valleys Powerful Thought Leaders are approaching innovation, service excellence and maintaining relevance. 

  • This meeting is our most popular because of the value it produces for all attendees. Attendance is free for itSMF Members and Guests, however conference bridge seats may be limited so attendance requires advanced Registration.  RSVP today to secure your ticket to an informative, engaging view into what Silicon Valley Service Management Leaders see as key to their Service Management Leadership Strategies! 

Top 10 Trends in Service Leadership

San Francisco Bay Area Leaders keep a fixed eye on evolving and keeping pace with the people, process, product, and tools that drive business.   San Francisco Bay Area itSMF (IT Service Management Forum)
showcases the best of innovations and Silicon Valley Service Management Business.  We represent Service Management Best Practices, and host networking and community best practices discussions representing the whole of Silicon Valley, which consists of North Bay (San Francisco) to South Bay (Cupertino, Santa Clara, Sunnyvale, San Jose), Central Bay (Palo Alto, Menlo Park, Mountain View), to East Bay (Fremont, Oakland, Pleasanton, San Ramon). 
What are your priorities and challenges for the next year?   We are constantly talking to Service Management Innovators, Strategists, and thought leaders.  Here is what we are hearing as the Top of Mind Trends in Service Leadership. 
  1. Deliver amazing user experience with increasing value to our clients and relationships
  2. Refine Internal growth, improved marketing communications, and transparent engagement.
  3. Drive Revenue and improve existing Product with advanced Service Management Capabilities.
  4. Understand Industrial Advancements and emerging Customer Needs, with strategic Partnerships.
  5. Increase our Community and Industry Impact.
  6. Increase Security, Efficiency, Automation and Process Integration that secures Consumer Value.
  7. Technology changes rapidly, lead thought, implementation, and focused on technology adoption.
  8. Reduce Operational Costs with Artificial intelligence, Fraud Prevention, and Machine Learning.  
  9. Prepare for upcoming Service Management Solutions and Technical Sector enabling Changes.
  10. Enable Agile Quality with Smarter Business and Faster Data Driven Decision Making. 

itSMF San Francisco's  new Board of Directors are preparing events and member advisories to celebrate the best of IT Service Management and introduce compelling leaders in our industry.    

VIP Event Sponsorship Proposals are offered for Businesses to sponsor this, or other upcoming events.   Sponsor Proposals or this or upcoming meetings are based upon target attendance, and allows our Business Sponsors a place in the program marketing package, a 3-5 minute pitch, and some other benefits. 
Email sfo@itsmfusa.org. Sponsorship Proposals include your company’s short best practices oriented PowerPoint Deck for a 3-5 minute event pitch. Current itSMF Members or Panelists may request a YouTube Introductory Member Interview Video on ITSM topics on our Social Media channel.
Sponsorship Opportunities: Become a VIP Sponsor for this or other special events costs and number of sponsors is set for each event in our Sponsorship Guide.   The Board will review all entries and award the best sponsorship for this event, the awarded Sponsor(s), will then receive an invoice, that once paid, will gain admission to our event membership as sponsor. To be considered for this or future meetings, Email  sfo@itsmfusa.org.  Sponsorship Proposals include your company’s short best practices oriented  PowerPoint Deck for a 3-5 minute event pitch.  Current itSMF Members or Panelists may request a YouTube Introductory Member Interview Video on ITSM topics on our Social Media channel. 
Sponsorship Proposals may include all attendee giveaways at a table at the event or for online events a “virtual Drop Box” for all attendees who self-register to receive giveaways or you may give away door prizes.  Online Meetings attendees must include shipping address, and Sponsor will send prize by mail, or drop by your office.  Second and Third place entries are granted sponsorship options for future events. Email your proposed sponsorship presentation and include any list any type of giveaways at the event.  Sponsorship advertising costs are sent by invoice prior to the event and are based upon meeting size or type.   
Previous 1,2,3 Innovation Event  Video


Host Sites:  We are seeking host sites or sponsored lunch opportunities to create networking events that highlight the best of Silicon Valley Service Management Business-- from San Francisco to San Jose, from Cupertino to Pleasanton with capacity for 20 or more, with Video Conferencing Capabilities. Regular events are held Thursdays from 6-8 pm. Special events as announced.    Email  sfo@itsmfusa.org 

About itSMF USA

With over 60,000 members in 50+ countries, itSMF is internationally recognized as the professional organization supporting the on-going development and promotion of Service Management best practices, standards and qualifications. A not-for-profit organization, itSMF promotes IT Service Management (ITSM) best practices, standards and qualifications in the United States through a powerful network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit http://www.itsmfusa.org/

About itSMF San Francisco Local Interest Group

itSMF San Francisco Bay LIG is the Local Interest Group (LIG) of the Information Technology Service Management Forum (itSMF USA).  Our purpose is to showcase the best of Silicon Valley innovation and provide local IT professionals a forum to network, collaborate, share best practices, and ITSM knowledge. 

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For more information about itSMF San Francisco (Silicon Valley) LIG, email  sfo@itsmfusa.org