Saturday, July 29, 2017

Next Up in Silicon Valley: 10/12/2017 Service Management Forum (San Francisco Bay ITSMF)




Happy Anniversary Silicon Valley based itSMF professionals!!  What a great relaunch year it's been too!! Join us in October for our 1 year relaunch anniversary.   It has been our pleasure to serve you in connecting quality Service Management Best Practices thought leadership.  We hope to expand and grow our value and focus in the coming year!!  

                                                         ~  San Francisco Bay Area Local Interest Group
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EVENT: OCTOBER 12, 6:30 PM LOCATION:  Varian Medical in Palo Alto CA

TOPIC: Evolving Service Management with Automation and Agility  

San Francisco Bay Area IT Service Management Forum (SFO- ITSMF) are planning an inspired September Panel Discussion on Evolving ITSM and Automation to showcase how Silicon Valley Leaders are disrupting while delivering pace, value and innovation.   

Varian Medical in Palo Alto, CA, a company with a great story on their Agile ITSM approaches to service evolution/service excellence. 

Its the buzz for Silicon Valley professionals after the Internet of Things World Conference and #NABC Business Forum on Innovation, IoT, and Innovation, both in Santa Clara, featured Digital Leaders, Innovation and agile business, Digital Innovation and Service Automation. 



  • How do IT Leaders balance Bimodal IT's innovation and delivery 
  • How do you manage focus on stability and agility.
  • What level and types of Business Processes are you Automating? 
  • How does Service Management Change to keep pace with Digital Innovation?  
We have several compelling IT Leadership and Innovation event in the works!  Lets talk if you are interested in sponsoring hosting, or participating.  We are reaching out to a few of our great sponsors, speaker locations, etc.  

  • To recommend a speaker for our panel or a Silicon Valley Sponsor  or Meeting Location with capacity for 70+ please reach out to Dawn Khan or email below. 
  • To be considered as a sponsor for this or other events, please contact Kalyan Balakrishnan or email below.

RECENT NEWS: 



  • March 2017:  Maturing Change Management: Member Driven Discussion led by Dawn Khan, and Ivan ErdosServiceNow sponsored itSMF meeting, presenting new features of ServiceNow Change Management Istanbul release. ServiceNow provides a systematic approach to control the life cycle of all changes, facilitating beneficial changes to be made with minimum disruption to IT services as well as the Change Advisory Board (CAB Workbench) for advanced scheduling, meeting management, and communications and meeting notes summary.


itSMF San Francisco Bay LIG is the Local Interest Group (LIG) of the Information Technology Service Management Forum (itSMF USA).  Our purpose is to showcase the best of Silicon Valley innovation and provide local IT professionals a forum to network, collaborate, share best practices, and ITSM knowledge.


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If you would like more information about ITSMF San Francisco (Silicon Valley) LIG, email  sfo@itsmfusa.org or on this topic, please contact Dawn Khan