Saturday, November 24, 2018

123 Innovation Ideation for SuperStar Service Management



    November 29, 2018: 1,2,3 Innovation Ideation for Superstar Service Management Webinar 


Our most popular meeting -- the 1,2,3 Ideation Innovation Workshop. Member driven discussion on what Silicon Valley Leaders are exploring to accelerate growth.  This power packed, online member driven event is sure to inspire innovation, accelerate growth, and create ideas that supercharge Service Management Customer experience.

Service Management Leadership Top 10 Focus List InfoGraphic: 


SURVEY:  









Host Sites:  We are seeking host sites or sponsored lunch opportunities to create networking events that highlight the best of Silicon Valley Service Management Business with capacity for 20 or more, with Video Conferencing Capabilities. Regular events are held Thursdays from 6-8 pm. Special events as announced.   Email  sfo@itsmfusa.org 

About itSMF USA

With over 60,000 members in 50+ countries, itSMF is internationally recognized as the professional organization supporting the on-going development and promotion of Service Management best practices, standards and qualifications. A not-for-profit organization, itSMF promotes IT Service Management (ITSM) best practices, standards and qualifications in the United States through a powerful network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit http://www.itsmfusa.org/

About itSMF San Francisco Local Interest Group

itSMF San Francisco Bay LIG is the Local Interest Group (LIG) of the Information Technology Service Management Forum (itSMF USA).  Our purpose is to showcase the best of Silicon Valley innovation and provide local IT professionals a forum to network, collaborate, share best practices, and ITSM knowledge. 

# # #

For more information about itSMF San Francisco (Silicon Valley) LIG, email  sfo@itsmfusa.org 

Friday, November 2, 2018

November 29 2018 webinar: 1,2,3 Innovation Ideation Event: 2019's Silicon Valley Service Management Leadership Priorities


November 29, 2018: 1,2,3 Innovation Ideation for Superstar Service Management Webinar brings together Silicon Valleys thought leaders for a night of Service Management Excellence Capabilities and Priorities Discussion


Our most popular meeting -- the 1,2,3 Ideation Innovation Workshop. Member driven discussion on what Silicon Valley Leaders are exploring to accelerate growth.  This power packed, online member driven event is sure to inspire innovation, accelerate growth, and create ideas that supercharge Service Management Customer experience.

This webinar is a workshop oriented format that will brainstorm challenges, opportunities and how Silicon Valleys Powerful Thought Leaders are approaching innovation, service excellence and maintaining relevance. 

  • This meeting is our most popular because of the value it produces for all attendees. Attendance is free for itSMF Members and Guests, however conference bridge seats may be limited so attendance requires advanced Registration.  RSVP today to secure your ticket to an informative, engaging view into what Silicon Valley Service Management Leaders see as key to their Service Management Leadership Strategies! 

Top 10 Trends in Service Leadership

San Francisco Bay Area Leaders keep a fixed eye on evolving and keeping pace with the people, process, product, and tools that drive business.   San Francisco Bay Area itSMF (IT Service Management Forum)
showcases the best of innovations and Silicon Valley Service Management Business.  We represent Service Management Best Practices, and host networking and community best practices discussions representing the whole of Silicon Valley, which consists of North Bay (San Francisco) to South Bay (Cupertino, Santa Clara, Sunnyvale, San Jose), Central Bay (Palo Alto, Menlo Park, Mountain View), to East Bay (Fremont, Oakland, Pleasanton, San Ramon). 
What are your priorities and challenges for the next year?   We are constantly talking to Service Management Innovators, Strategists, and thought leaders.  Here is what we are hearing as the Top of Mind Trends in Service Leadership. 
  1. Deliver amazing user experience with increasing value to our clients and relationships
  2. Refine Internal growth, improved marketing communications, and transparent engagement.
  3. Drive Revenue and improve existing Product with advanced Service Management Capabilities.
  4. Understand Industrial Advancements and emerging Customer Needs, with strategic Partnerships.
  5. Increase our Community and Industry Impact.
  6. Increase Security, Efficiency, Automation and Process Integration that secures Consumer Value.
  7. Technology changes rapidly, lead thought, implementation, and focused on technology adoption.
  8. Reduce Operational Costs with Artificial intelligence, Fraud Prevention, and Machine Learning.  
  9. Prepare for upcoming Service Management Solutions and Technical Sector enabling Changes.
  10. Enable Agile Quality with Smarter Business and Faster Data Driven Decision Making. 

itSMF San Francisco's  new Board of Directors are preparing events and member advisories to celebrate the best of IT Service Management and introduce compelling leaders in our industry.    

VIP Event Sponsorship Proposals are offered for Businesses to sponsor this, or other upcoming events.   Sponsor Proposals or this or upcoming meetings are based upon target attendance, and allows our Business Sponsors a place in the program marketing package, a 3-5 minute pitch, and some other benefits. 
Email sfo@itsmfusa.org. Sponsorship Proposals include your company’s short best practices oriented PowerPoint Deck for a 3-5 minute event pitch. Current itSMF Members or Panelists may request a YouTube Introductory Member Interview Video on ITSM topics on our Social Media channel.
Sponsorship Opportunities: Become a VIP Sponsor for this or other special events costs and number of sponsors is set for each event in our Sponsorship Guide.   The Board will review all entries and award the best sponsorship for this event, the awarded Sponsor(s), will then receive an invoice, that once paid, will gain admission to our event membership as sponsor. To be considered for this or future meetings, Email  sfo@itsmfusa.org.  Sponsorship Proposals include your company’s short best practices oriented  PowerPoint Deck for a 3-5 minute event pitch.  Current itSMF Members or Panelists may request a YouTube Introductory Member Interview Video on ITSM topics on our Social Media channel. 
Sponsorship Proposals may include all attendee giveaways at a table at the event or for online events a “virtual Drop Box” for all attendees who self-register to receive giveaways or you may give away door prizes.  Online Meetings attendees must include shipping address, and Sponsor will send prize by mail, or drop by your office.  Second and Third place entries are granted sponsorship options for future events. Email your proposed sponsorship presentation and include any list any type of giveaways at the event.  Sponsorship advertising costs are sent by invoice prior to the event and are based upon meeting size or type.   
Previous 1,2,3 Innovation Event  Video


Host Sites:  We are seeking host sites or sponsored lunch opportunities to create networking events that highlight the best of Silicon Valley Service Management Business-- from San Francisco to San Jose, from Cupertino to Pleasanton with capacity for 20 or more, with Video Conferencing Capabilities. Regular events are held Thursdays from 6-8 pm. Special events as announced.    Email  sfo@itsmfusa.org 

About itSMF USA

With over 60,000 members in 50+ countries, itSMF is internationally recognized as the professional organization supporting the on-going development and promotion of Service Management best practices, standards and qualifications. A not-for-profit organization, itSMF promotes IT Service Management (ITSM) best practices, standards and qualifications in the United States through a powerful network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit http://www.itsmfusa.org/

About itSMF San Francisco Local Interest Group

itSMF San Francisco Bay LIG is the Local Interest Group (LIG) of the Information Technology Service Management Forum (itSMF USA).  Our purpose is to showcase the best of Silicon Valley innovation and provide local IT professionals a forum to network, collaborate, share best practices, and ITSM knowledge. 

# # #

For more information about itSMF San Francisco (Silicon Valley) LIG, email  sfo@itsmfusa.org 

Tuesday, October 30, 2018

itSMF USA
itSMF San Francisco Bay Area is proud to announce appointment of it’s board

SAN FRANCISCO, CA (SEPTEMBER 21, 2018) – itSMF San Francisco Bay Area Local Interest Group is proud to announce the board 2018-2019 board members and formation of Community Advisory Groups to enhance and celebrate service management excellence and deliver value for our local members

itSMF San Francisco Bay Area Board of Directors new appointments effective immediately. 
Dawn Christine Khan – President
Hardeep Singh- President Elect
Kalyan Balakrishnan- Secretary

itSMF San Francisco Bay Area Advisory Groups 
itSMF San Francisco Bay Area LIG plans formation of community member advisory boards whose aim to showcase Silicon Valley Innovation, lead best practices for current service management, and enhance our industry Service Management Capabilities, Create Insider Career Excellence Solutions.

We are seeking itSMF current members and planning outreach into Service Management Businesses, Training Centers and local universities and junior colleges for producing agile community of excellence internship projects. For $19 Membership itSMF student members gain experience and involvement in itSMF San Francisco Bay area Community encourages fresh ideas and experience while embedded in the Service Management professional community that offers rich intern experience and leads that build an amazing network!

About itSMF USA
With over 60,000 members in 50+ countries, itSMF is internationally recognized as the professional organization supporting the on-going development and promotion of Service Management best practices, standards and qualifications. A not-for-profit organization, itSMF promotes IT Service Management (ITSM) best practices, standards and qualifications in the United States through a powerful network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit http://www.itsmfusa.org/

About itSMF San Francisco Local Interest Group

itSMF San Francisco Bay LIG is the Local Interest Group (LIG) of the Information Technology Service Management Forum (itSMF USA). Our purpose is to showcase the best of Silicon Valley innovation and provide local IT professionals a forum to network, collaborate, share best practices, and ITSM knowledge.


For more information about ITSMF San Francisco (Silicon Valley) LIG, email  sfo@itsmfusa.org.
facebook
twitter
LinkedIn
itSMF USA
PO BOX 1907
Cypress, TX 77410
626-963-1900

Wednesday, October 10, 2018

itSMF San Francisco Bay Area Friday Chats resume this Friday 10/12/18 at 1:00 PST

"Showcasing Silicon Valley" IT Service Management Forum has begun planning to assemble a series, a theme, and ultimately, a panel of world class leaders in DevOps Service Management. Join our Friday Calls.   

itSMF San Francisco Bay Area Friday Service Management Best Practice Chat 10/12/2018 at 1:00 PST

Weekly Friday Chats are back starting this week on Friday, 10/12/2018, at 1:00 PST: This weeks teleconference topic is How has Service Management evolved for DevOps and Digital Transformation? 

The call is free, but Dialup is limited, so RSVP to get the passcode at sfo@itsmfusa.org. 

We will talk about Tools process and people challenges and opportunities of Devops and ITSM working together. This and many other topics are being discussed in the itSMF (IT Service Management Forum), San Francisco Bay Area LIG (Local Interest Group).  

• What technology or apps do you need to discuss or deploy? 
• What are the challenges or new technologies? 
• How are we measuring things differently?


San Francisco LIG Leader Nominations

We are pleased to announce our San Francisco LIG Board through 2019.  The board is willing to continue serving through March 2019, however, if you are interested in nominating yourself or someone else for an elected position, we welcome you to do so here.  

Host Sites:  We are additionally seeking to showcase the best of Silicon Valley Service Management Business-- from San Francisco to San Jose, from Cupertino to Pleasanton with capacity for 20 or more, with Video Conferencing Capabilities, on a Thursday from 6-8 pm.  Email  sfo@itsmfusa.org 

About itSMF USA


With over 60,000 members in 50+ countries, itSMF is internationally recognized as the professional organization supporting the on-going development and promotion of Service Management best practices, standards and qualifications. A not-for-profit organization, itSMF promotes IT Service Management (ITSM) best practices, standards and qualifications in the United States through a powerful  network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit http://www.itsmfusa.org/


About itSMF San Francisco Local Interest Group

itSMF San Francisco Bay LIG is the Local Interest Group (LIG) of the Information Technology Service Management Forum (itSMF USA).  Our purpose is to showcase the best of Silicon Valley innovation and provide local IT professionals a forum to network, collaborate, share best practices, and ITSM knowledge. 

# # #

For more information about itSMF San Francisco (Silicon Valley) LIG, email  sfo@itsmfusa.org 


Saturday, September 9, 2017

SF Bay itSMF named in Fusion 17 Center of Excellence Award National Finalists


October 31-November 3, 2017:  Orlando, FL. The San Francisco Local Interest Group (LIG) was selected as a national finalist for the itSMF USA LIG/COI Excellence Awards, with the winner to be announced at the  FUSION 17 Conference. 

On the milestone of our 1 year post launch anniversary, Silicon Valley celebrates a fantastic relaunch of the San Francisco Bay Area IT Service Management Forum (itSMF), Local Interest Group (LIG).   What a great year it has been!!  Last December we prioritized 2017 with a 1,2, 3 Innovate Workshop that set the pace and interest topics. 

We hosted webinars, Friday Chats, White Paper Authoring Events, and our most popular “Panel Forum” into leading topics on Innovation and Service Management Leadership. 


Our premier event was the June 7 Chief Information Security Officer (CISO) Summit which was a partnership of 2 Silicon Valley IT Best Practices organizations HDI and itSMF. Featuring California’s best CISOs from Cybersecurity (Palo Alto Networks and GuruCul), Government (State of California), Staffing (Robert Half), and Healthcare (Contra Costa Healthcare).

San Francisco Bay Area itSMF Board Of Directors:  PRESIDENT: Kalyan Balakrishnan
·       PRESIDENT-ELECT: Hardeep Singh  
·       SECRETARY: Ivan Erdos
·       COMMUNICATIONS AND EVENTS CHAIR: Dawn Khan



FUSION 17 Conference unites over 1,600 industry leaders October 31-November 3, 2017 at the Rosen Shingle Creek, Orlando, Florida, this national event, celebrates the 20th Anniversary of itSMF USA service management excellence.   
 itSMF USA, is a chapter of itSMF International (with 60,000 international members in 54 countries), a premier independent professional organization and forum for Service Management professionals development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in a changing IT Eco-System.

Golden Gate Bridge 2017  - Photo Courtesy  Md Opu
# # #

For more information about ITSMF San Francisco (Silicon Valley) LIG, email  sfo@itsmfusa.org